Job Summary
Director of North America Distribution
The Director of North America Distribution is a senior operations leadership role responsible for the performance, execution, and continuous improvement of a multi-site distribution network. This leader drives service excellence, operational efficiency, and cost discipline while supporting manufacturing operations, customer fulfillment, and commercial growth.
This position partners closely with cross-functional teams including Manufacturing, Supply Chain Planning, Procurement, Finance, and Commercial leadership to ensure a safe, scalable, and high-performing distribution network aligned with business objectives.
Location & Scope
Remote role with approximately 50% travel. Oversight of a North American distribution network spanning the United States, Canada, and Mexico, encompassing 9 distribution centers and a workforce of 550+ employees.
Compensation & Benefits
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Base salary range: $185,000 - $215,000, plus 20% annual bonus opportunity
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Comprehensive medical, dental, and vision coverage effective shortly after hire
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Flexible time off program - unlimited
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401(k) with company contribution and matching (up to 6% total)
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Tuition reimbursement and additional voluntary benefits
Key Performance Metrics
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Service levels (on-time, in-full delivery)
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Order accuracy and fulfillment quality
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Distribution productivity and throughput
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Cost per unit/line
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Inventory accuracy
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Safety performance (incident rates, near misses)
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Employee engagement and retention
Responsibilities
Distribution Operations Leadership
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Lead daily operations across the North American distribution network to achieve targets in service, cost, safety, and productivity
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Ensure standardized execution of processes, policies, and operating procedures across all facilities
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Drive operational consistency, responsiveness, and continuous improvement
Performance Management
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Oversee both company-operated and third-party logistics (3PL) facilities
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Establish and enforce performance standards across safety, service, inventory, and cost metrics
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Conduct regular performance reviews and implement corrective actions as needed
Financial & Productivity Management
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Own and manage the regional distribution budget
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Deliver year-over-year productivity improvements while maintaining service and quality
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Identify and execute cost optimization initiatives
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Support capital investments in automation, equipment, and facility upgrades
Workforce Strategy & Leadership
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Lead labor planning, staffing strategies, and workforce optimization across sites
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Partner with HR to drive hiring, retention, engagement, and performance management
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Lead within both union and non-union environments as applicable
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Develop leadership capability across site and regional teams
Inventory & Material Flow Execution
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Ensure strong inventory management practices including cycle counting, slotting, and material flow
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Partner with Planning and Manufacturing to meet inventory and service targets
Continuous Improvement & Standardization
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Champion lean principles and continuous improvement initiatives
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Drive adoption of standard work, visual management, and performance routines
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Benchmark performance and scale best practices across the network
3PL Management
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Manage operational performance of third-party logistics providers
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Ensure compliance with contracts, SLAs, KPIs, and safety standards
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Lead regular business reviews and improvement initiatives with partners
Systems & Data Enablement
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Drive effective use of warehouse management systems (WMS) and related technologies
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Leverage data and dashboards to enable performance visibility and decision-making
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Support system enhancements and process optimization
Safety & Compliance
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Promote a safety-first culture across all operations
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Ensure compliance with regulatory and environmental standards
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Support business continuity and risk mitigation planning
Leadership & Organizational Development
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Lead, coach, and develop a team of regional and site leaders
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Establish clear roles, expectations, and succession plans
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Foster a culture of accountability, collaboration, and continuous improvement
Leadership Scope
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Directly leads 8+ leaders across the network
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Provides strategic direction through senior managers and site leadership teams
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Full accountability for performance management, organizational development, and succession planning
Qualifications Seeking:
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Bachelor's degree in Supply Chain, Engineering, Business, or related field
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12+ years of progressive experience in distribution or fulfillment operations
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5+ years leading multi-site distribution networks
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Strong background in industrial or manufacturing environments
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Proven ability to lead large, complex operations
Preferred
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MBA or advanced degree in Supply Chain or related discipline
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Experience with warehouse automation and systems implementation
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Strong 3PL management experience
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Experience in both union and non-union environments
Core Competencies
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Operational leadership and execution excellence
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Financial acumen and cost management
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Data-driven decision-making
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People leadership and talent development
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Cross-functional collaboration
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Continuous improvement mindset
#JDP
How to Apply
Interested candidates should submit their application online using the link below.
Apply Now
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